Frequently asked questions
Do you have a question about getting your driver's license through Clickdrive? We make sure you quickly find the answers you're looking for. Start by searching via the search bar or by browsing the topics below.
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General
Theory and practical exam
Prices and payment
General
Clickdrive is a platform where you can easily find a driving instructor that suits your preferences. We match you with a suitable instructor in your region and provide all necessary support.
With Clickdrive, you can get your driver's license easily and quickly. You fill in your preferences, request a trial lesson, and we find a suitable instructor in your area. During the trial lesson, you can see if you match with your instructor. No match? Then we'll search together for a suitable instructor. A match? Then you'll receive a customized offer right away.
Yes, you can choose a driving instructor. To make it easy for you, we match you with an instructor in your region based on your preferences. You follow a trial lesson here, but you're not committed to anything. No match? Then we'll search together for a suitable instructor.
Yes, the trial lesson is the first step to put together a suitable lesson package for you. This way we can properly assess your level and required lessons.
A trial lesson always costs 20 euros and you can easily pay online. Can't we find a match? Then you'll get your money back, of course.
You can pay with iDeal, credit card, Riverty, or Klarna.
After the trial lesson, you receive a quote for the number of lessons in a package. You can agree to the quote and start driving lessons immediately. Quote or instructor not to your liking? Then we'll search together for an alternative.
Yes, if you're not satisfied, we can find a new instructor for you. If we can't find an instructor that suits you, you'll get your money back.
The trial lesson usually lasts 60 minutes. Clickdrive is a platform with many different driving instructors. The duration of the trial lesson may vary.
We do our best to find a suitable instructor in your region; if that doesn't work or takes too long, we'll contact you.
Yes, payment for the trial lesson must be made online in advance. Once payment is completed, we immediately start looking for a suitable instructor for you.
During matching, you indicate your preferred date. Want to change the preferred date? Contact us as soon as possible. It's not guaranteed that the preferred date will actually work, as our instructors often have busy schedules.
Yes, you must be at least 16.5 years old to start driving lessons.
Yes, we also offer support for the theory exam. When purchasing a Clickdrive package, you get free access to our learning environment. Here you'll find online study material (and practice exams) for both theory and practice. It's also possible to take a day course to pass the theory exam in one go (from 150 euros).
No, all costs are clearly stated in the quote after the trial lesson. The practical exam is always included in a package. Need extra lessons outside the package? You can purchase these separately with a 10%% discount.
Yes, you can indicate your preference for automatic or manual. Think carefully about this, as it affects the type of driver's license you can ultimately obtain.
You can reach us by email, phone, or the contact form on our website. You can find the contact page via the menu.
Yes, our customer service is ready to answer all your questions.
Theory and practical exam
Yes, we offer study material and tips to help you pass your theory exam. In collaboration with NuTheorie, we offer theory support. Want to take a day course to pass the theory exam in one go? This is also possible at Clickdrive for an additional 150 euros.
Yes, the practical exam is included in each of our packages. Once your instructor believes you're ready, they will schedule the exam for you.
You can register through the CBR or with help from your instructor.
The number of lessons is determined after your trial lesson based on your skills. On average, students need between 30 and 40 lessons.
Yes, your instructor can advise you on interim tests. The interim test is not included in the package by default, but you can request it from your instructor.
Clickdrive is a platform for driving instructors. The pass rate varies per instructor. Clickdrive driving instructors have on average a higher pass rate than the CBR average (30 to 60%% higher).
The theory certificate is valid for 1.5 years. We always recommend taking the theory exam only after about 7 lessons. Students who have already had some driving lessons can often assess traffic situations better. You also ensure you don't run into problems with the validity of your theory certificate.
Yes, you choose at the beginning whether you want to drive automatic or manual. This determines what type of driver's license you can obtain.
Yes, we offer special training for students with fear of failure. Place the request in the comments with your application.
Your instructor will fully prepare you for all parts of the exam. We also offer supporting material to help you pass the practical exam. Via Examen-route.nl, we offer visual material to help with this. Examen-route.nl has filmed all CBR routes. Watch all videos from the location where you'll take your exam and prepare yourself optimally.
Yes, in consultation with your instructor, you can follow an accelerated course. Indicate this in the comments with your application.
Yes, you can pay in 1, 2, 3, or 4 installments. You can pay these installments via iDeal, credit card, Riverty, or Klarna within your Clickdrive account.
You can schedule a resit together with your instructor.
You request the exam together with your instructor at the CBR.
Unfortunately, that's not possible; the examiner is assigned by the CBR.
The practical exam lasts approximately 35 minutes.
You must bring the official invitation from the CBR to the exam. You must also have a valid ID with you. And before you start the exam, you must fill in the self-reflection form from the CBR.
At Clickdrive, there is no CBR waiting time.
Currently, we only offer car driving lessons.
Prices and payment
You can pay with iDeal, credit card, Riverty, or Klarna. This applies to the trial lesson and the lesson package (possibly in installments).
Yes, you can pay the lesson package in up to 6 installments. The trial lesson must be paid in advance in one payment. If you decide to buy a package, you can pay in installments. The first installment must be paid via iDeal. The following installments are automatically debited on a monthly basis.
Yes, if you choose multiple installments, you pay 40 euros in administration costs per installment. However, you have the advantage that you can stop at any time and are never obligated to continue with the chosen instructor.
Yes, the trial lesson must be paid in advance; the lesson package can also be paid in installments.
A trial lesson always costs 20 euros.
The cost of the lesson package is determined after the trial lesson and depends on the number of lessons you need. On the website you'll find three packages with an indicative price. This gives a good indication, but the price may vary per instructor.
No, there are no hidden administration costs. Only if you choose a package with payment in multiple installments, you pay 40 euros in administration costs per installment.
Currently, we don't offer specific student discounts.
Yes, you'll receive a digital invoice after payment. You'll receive an invoice for the trial lesson and for each payment (each installment) of a lesson package. You'll also receive a quote after the trial lesson.
If you're not satisfied after the trial lesson, we can match you with another instructor. You can get your money back if we can't find a suitable instructor.
Yes, if we can't find a suitable instructor, you'll get your money back.
No, all payments are processed online through the platform.
Cancellation conditions are discussed with your instructor. Usually, you can cancel free of charge up to 24 hours before the lesson.
This may vary per instructor; discuss this during your trial lesson.
Yes, you can always add extra lessons to your package. You can do this through your Clickdrive account. For each extra lesson, you get a 10%% discount.
No, currently we don't offer gift vouchers.
Yes, all prices are including VAT.
We have a referral program; contact us for more information.
With Klarna, you can pay later; follow the instructions during checkout.
For the trial lesson, you pay in advance; the lesson package can be paid in installments.
Driving schools and instructors
Follow the matching process, indicate your preferences, and we'll search together for a suitable instructor. During the trial lesson, you can see if you match with your instructor. No match? Then we'll search together for a suitable instructor. A match? Then you'll receive a customized offer right away.
Yes, if you're not satisfied, we can match you with another instructor. If we can't find an instructor that suits you, you'll get your money back.
All our instructors are certified and have extensive experience.
Yes, you can indicate your preference for a female or male instructor.
Some instructors speak multiple languages. This is not guaranteed. Contact us if you have specific requirements.
Yes, all instructors drive well-maintained, modern vehicles.
Yes, you can choose lessons in an automatic or manual car. Think carefully about this, as it affects the type of driver's license you can ultimately obtain.
Instructors are rated based on student reviews and pass rates. This is a good indicator, but it's mainly important that you find a good match with your instructor.
Yes, our instructors are trained to guide students at every level.
Yes, most instructors are flexible with lesson times. This depends on the instructor; discuss this during your trial lesson.
We match you with instructors in your region.
Yes, at Clickdrive it's even possible to take a trial lesson together with your friend. Contact us first to coordinate this.
Yes, many of our instructors specialize in fear of failure guidance. Indicate this in the comments with your application.
Yes, the instructor can usually pick you up at a location of your choice. This depends on the instructor; discuss this during your trial lesson. Some instructors prefer to meet at a train station, for example.
Yes, we have both male and female instructors. Indicate your preference in the matching.
You schedule your lessons directly with your instructor at times that suit you both. Instructors often have different ways of planning; discuss this during your trial lesson.
Your instructor will inform you in time and make a new lesson appointment. This doesn't count against your lesson credits, of course.
Yes, you keep the same instructor unless you wish otherwise.
No, driving lessons are individual for personal attention. However, it is possible to take a trial lesson together with a friend. Contact us for more information.
Our instructors have a lot of experience, but this varies per instructor. Our instructors are always certified and have extensive experience.
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